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Assistant Manager, Human Resources in Singapore at Montfort Care

Date Posted: 5/25/2018

Job Snapshot

Job Description

The Assistant Manager, Human Resources performs all aspects of employee engagement and interaction with the organization including recruitment and selection; training and development; performance management; payroll and benefits; disciplinary and grievance procedures; and relations with the union.


The Assistant Manager, Human Resources is responsible for:

  • executing Human Resources (“HR”) plans;
  • providing support on HR and organizational development matters; and
  • helping to ensure that all HR practices are compliant with relevant legal and statutory requirements

HR plans

  • To execute, with guidance, HR plans as directed by the organization
  • To monitor various key performance indicators for the organization as a whole

Recruitment and Selection

  • To facilitate the updating of job requirements and job descriptions for all positions
  • To support the administrative aspects of the selection process for appropriate candidates including but not limited to interviewing, reference checking and testing if necessary
  • To assist in candidate searches with the desired knowledge, skills and experience as the most appropriate people to fill job vacancies against defined job descriptions and specifications
  • To support the development of an appropriate recruiting, testing, and interviewing program; counselling managers on candidate selection, conducting and analyzing exit interviews
  • To support effective, fair and equitable assessment activities to appoint the best person to the role/roles
  • To obtain the necessary employment permits for non-local employees

Compensation & Benefits

  • To drive salary review & bonus exercise
  • To handle all salary and bonus matters

Manpower Planning & Budget

  • To work with Head of Department and prepare annual manpower budget
  • To work with Finance on the all manpower review

Performance Management

  • To keep employee performance appraisal records
  • To assist in coordination of the performance management system incorporating elements such as regular feedback meetings, performance appraisals and processes to manage underperformance

Disciplinary and Grievance Procedures

  • To assist in disciplinary procedures to maintain a conducive, respectful and harmonious environment
  • To implement programmes that uphold organizational values and maintain in employee morale
  • To execute, with guidance, grievance procedures to create an open and honest climate with effective two-way communication between staff

Employee Engagement

  • To coordinate employee engagement events such as sharing sessions, town halls or retreats
  • To support activities that ensure HR practices are in compliance with employment laws and regulations

Support to the senior management

  • To provide support to senior management and/or its sub committees on matters relating to any issue within the remit of Human Resources
  • To support succession planning initiatives as determined by leadership

Job Requirements


  • Recognized Diploma


  • Recognized Degree


  • Recognized Diploma - 2 to 5 years’ work experience in HR, preferably in a not-for-profit environment
  • Recognized Degree – 1 to 3 years’ work experience in HR, preferably in a not-for-profit environment
  • Prior experience as a social worker or counsellor would be advantageous

Knowledge and Skills

  • People Management: Experience in managing and developing staff
  • Communications: Excellent oral, written and inter-personal communications skills in dealing with individuals and groups at all levels
  • Functional: Excellent working knowledge of HR practices, as it pertains to a not-for-profit organization
  • Legal: In-depth knowledge of various legal and statutory requirements related to HR
  • Industry: Basic knowledge of various policies, assistance schemes, and procedures related to the delivery of services and programs
  • Community: Experience in attracting, building capabilities and retaining volunteers
  • Planning: The ability to implement strategic HR plans at the group-level. The ability to utilise resources to deliver the workplan objectives
  • Analytical Ability, Problem Solving & Strategic Thinking: The ability to assimilate information quickly and accurately and to formulate decisions and make recommendations for the long-term